Due to Government advice, our offices will be closed until 13th April although most staff will endeavour to continue working from home. Please understand that any instructions received will be subject to the resources available at both JPA and our product providers. We appreciate that this is frustrating for both our staff and our clients so would ask for your patience while we all get through this difficult time. Stay safe.

How We Work

JPA Advice Process

Any advice or recommendation(s) that we offer to you, will only be given after we have assessed your needs and considered your financial objectives, attitude to risk and capacity to bear any losses. that may be involved. We will also consider any restrictions that you wish to place on the type of products or investment strategy you would be willing to consider.

Initial Meeting

The initial meeting is at our cost. We will gather information about your existing financial arrangements and full personal circumstances to gain an understanding of your investment knowledge and attitude and tolerance towards investment risk. This meeting usually defines how we can work together to achieve your goals. We will go over what we do and how we do it along and discuss our service proposition and charging structure. If you decide to appoint us to work on your behalf we will agree all the objectives beforehand and start work.

Analysis

After the initial meeting, we will talk to your existing product providers to get a better understanding of your current investments and policies, we will obtain current valuations and projections, and then summarise your current position to assess whether they are match your objectives.

Evaluation

We will then analyse the results and explore other suitable alternative strategies including an asset allocation model that matches your risk profile and the subsequent assessment and suitability of any existing holdings. Then we will discuss with you where your existing financial arrangements could be made more effective. We will find out whether your goals are achievable and what you need to do to achieve them. We will go over any concerns you may have and help you to overcome them.

Presentation and recommendation

We will then provide you with a report providing a recommendation of an asset allocation model that matches your risk profile and the subsequent assessment and suitability of any existing holdings including how to move any current investments or where to place additional investments based on your goals. After this you will meet with your adviser to talk through the findings and explain the recommendations in further detail.

Implementation

We will then decide how to move forward with your investments. Should you instruct us to proceed with our recommendations we’ll implement them by completing the necessary paperwork, handle all fund and policy administration on your behalf and complete any forms required by the provider.

We will also provide regular updates to keep you informed of progress, ensure all your documents are issued in line with your expectations and provide confirmation of all actions taken on your behalf in writing.

Documentation

We will endeavour to make arrangements for all your investments to be registered in your name unless you first instruct us otherwise in writing. All policy documents will be forwarded to you immediately after we have received them. If there are several documents relating to a series of transactions, we will normally hold each document until the series is complete and then forward them to you. We will issue all communications in English, unless agreed otherwise.

Ongoing service and support

Our service doesn’t end here. As time goes by, things may change in your personal life or at work. Our ongoing service helps you to cope with challenges and opportunities keeping things on track. So, we’ll continue to work with you over the years to ensure your investments still match your aims. At the time of, or prior to, our recommendations to you we will discuss our on-going service proposition.